Free shipping for all orders within australia over $70 + free gift with every order

Australia’s only Naturopathically Formulated and Certified Organic Skincare

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Gift Voucher

Gift Voucher

$25.00

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20% OFF GIFT VOUCHERS FOR CHRISTMAS 🤍

Because everyone deserves a little extra love this Christmas. Print the voucher, or send it directly to your loved one.

Use code GIFT20 at checkout.

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▼Gift Voucher

A Clémence Organics gift voucher, to the value of the options above, that can be redeemed on our website.

Upon payment the gift card will be sent to your email inbox. From there you can send the gift card to whoever you please.

◄Shipping

Australian deliveries

  • $10 standard post shipping on all orders within Australia under $70 or $15 express post shipping on all orders within Australia.
  • Free shipping on all orders over $70*.
  • Australia Post delivery.
  • Dispatch is within 1-3 business days of placing order, however, most orders are shipped same day if placed before 2pm. Please note - during holidays and sale periods, there may be extended processing times.

New Zealand deliveries

  • $18 standard post shipping on all orders within New Zealand under $150.
  • Free shipping on all orders over $150*.
  • Australia Post express international delivery.
  • Dispatch is within 1-3 business days of placing order, however, most orders are shipped same day if placed before 2pm. Please note - during holidays and sale periods, there may be extended processing times.

International deliveries

  • $35 standard shipping on all international orders.
  • Free shipping on all orders over $250*.
  • Australia Post express international delivery.
  • Dispatch is within 1-3 business days of placing order, however, most orders are shipped same day if placed before 2pm. Please note - during holidays and sale periods, there may be extended processing times.

*Free shipping applies only if the final cart total, after discounts, meets the free shipping threshold for your country.

◄Returns

Please note due to the personal nature of skincare products, we cannot accept returns on any used or opened items.

To be eligible for a refund (excluding any shipping costs), credit note or replacement of any goods*:

  • Goods invoiced but not supplied.
  • Incorrect supply.
  • Faulty product (the item must be not physically damaged from dropping or mistreatment) or you have had a reaction to the product (photographic evidence may be required).

*Please note that Clemence Organics reserves the right to determine the appropriate method of compensation. Shipping costs will not be refunded. If purchases are made using a discount code or promotion, this will be taken into account.

If you change your mind about the products you have ordered and decide you no longer wish to use them, your product(s) purchased can be returned to us for a refund or exchange under the following conditions:

  • Products must be unopened and in the original condition.
  • Products must be sent back within 7 days from original receipt of goods.
  • Your proof of purchase / order information must also be included in the return.
  • Refunds will be processed in the same form that you originally paid for your order as soon as possible upon receipt of the returned products.

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Fast Delivery

A woman standing in front of a number of Organic Skincare products.

Beautiful skin can’t wait

Have you ever wished you could make your online purchase magically appear? We understand how important it is to receive your products fast, and our dedicated shipping team always aim to ship your order on the same day if it is placed before 2pm.

This means that if you are located within Australia you will be experiencing the beautiful luxury of Clémence Organics within two to three business days of your order, even sooner if you are located in the Sydney metropolitan area!